Fair questions. Straight answers.
No. It takes the repetitive admin off their plate — the chasing, the reminders, the retyping — so the people you're paying for skilled work can actually do it. Nobody's job is answering the same enquiry email for the ninth time; that's the part we automate.
Every assistant we build has human escalation built in. If it isn't sure, it doesn't guess — it hands off to you or your team. Anything that matters, like a final invoice or a compliance notification, can be set to need your sign-off before it goes anywhere. And during testing, you check its work before it goes live at all.
Tracer — a testing and commissioning record tool for railway signalling, one of the most heavily audited industries in the country. It's in use on live railway projects now. Read the case study.
The straight version, because "GDPR-compliant" on its own is just words: your data is hosted in the UK or EU, encrypted in transit and at rest, and never used to train anything. A data processing agreement comes as standard, not on request. You own your data — we're the builder, not the landlord — and if you leave, everything goes with you.
No. There's no new platform for your team to learn — your assistant works through the channels you already use, whether that's WhatsApp, email, or a shared inbox. If your team can send a message, they can work alongside it from day one.
Give us 30 days' notice. No exit fees, no lock-in, no awkward retention call. Your data comes with you.
An assistant costs less than a part-time hire, works around the clock and never calls in sick — but it isn't pretending to be a person, and it's no replacement for the judgement your team brings. Think of it as the filter that means the work reaching your people is the work that actually needs them.
Almost certainly — and we confirm exactly what connects before you spend a penny, not after. That typically means the accounting platform you invoice from, the scheduling or case-management system your team already runs, and the calendar and communication tools you use day to day. Tell us what you run on the discovery call — you get a straight yes or no at scoping, never a surprise after you've signed.
It fails safe, not silent. If an assistant can't do its job — connection down, a system it relies on offline, anything — it stops sending, forwards calls and messages to you or your team, and raises the alarm with us. Nothing goes out unchecked and nothing disappears. Fault response times are agreed in writing when we scope your assistant.
Most assistants go from first call to live in three to six weeks. You test it on real work before it takes over anything.
From £500 a month for one process automated end to end. All pricing is on the pricing page — no "contact us for a quote".
Thirty minutes. You talk about where your time goes, we ask questions, and we tell you honestly whether we can help — and what it would cost. If we can't help, we'll say so on the call and you've lost half an hour, not a deposit.